How it works

From first call to final decision, you always know where you stand.

Immigration is complicated. Working with your lawyer shouldn't be. Here is the entire path from first click to final decision — the same path every Robel Law client walks, explained in plain language.

A Virginia immigration law firm · Serving all 50 states & internationally

The client journey

Four stages, one standard

Four stages. No mystery in any of them. You'll always know what has happened, what happens next, and who is doing it.

Book your consultation

Everything starts online, in under two minutes. You pick the consult, the time, and tell us a little about your case.

Pick the conversation that fits: the complimentary Intro Call, the $200 Full Case Assessment, or the Document Review starting at $500.
Choose a real opening on the calendar — morning, evening, phone or video.
A short intake form before we meet, so your time is spent on answers, not paperwork.

Book a consultation

Meet the attorney

The conversation itself. No intake queue, no case number to press — the attorney who would handle your case is the one on the line.

You speak directly with the attorney — never an assistant, never a call-center queue.
You explain your situation in your own words. Counsel happens in Amharic or Tigrinya directly; for other languages, we will find you an interpreter.
You leave with an honest read on your options — including an honest no, if that's the right answer.
After a Full Case Assessment, you receive a written strategy summary: the path, the steps, the realistic timeline and cost.

Review the consult types

The firm gets to work

If we move forward together, the firm handles the paperwork — and you get your evenings back.

Engagement terms in writing and agreed before any work begins — scope, fee, and what happens next.
Your filings are prepared, reviewed line by line, and submitted with the evidence that supports them.
Deadlines are tracked before they're urgent — renewals, responses, and interview dates never sneak up on you.
You get status updates at every meaningful step, so you never wonder what's happening with your case.

Start with a consult

Decisions, and what comes after

Filings end in decisions. When yours arrives, you won't be reading it alone.

You're briefed on what the decision means — in plain language, before you leave the meeting or open the letter alone.
If it's an approval, we map the next step: the card, the conditional removal, the next renewal.
If it's a denial or a request for evidence, we walk through your options honestly — response, appeal, or a different path.
Whatever the outcome, you leave with a plan, not a shrug.

Book a consultation

The honest part

How long will this take?

How long your case takes is set mostly by the government's processing queues, not by your lawyer — and those queues move at their own pace. What a good firm controls is everything on your side of the line: a filing that's complete the first time, deadlines met before they're urgent, and responses to government requests turned around in days instead of weeks.

At your Full Case Assessment you'll get a realistic timeline for your specific path — what the current processing looks like, where the long waits tend to be, and what we can and cannot speed up. You'll never be given an optimistic number just because it sounds better.

What you can always expect

The small things that aren't small

Calls get returned

You reach the attorney, not a voicemail black hole. Messages get answered within one business day.

Plain language, always

Every option, deadline, and document explained so you can repeat it to your family at dinner.

One attorney, end to end

The attorney who hears your story on the first call drafts your filings and stands with you at the decision.

Next step

Ready when you are.

Pick the consult that fits and choose from real openings on the calendar — morning, evening, phone or video.

Book a consultation See the consult types